Privacy policy

Privacy Policy

Last Updated: 7 January 2025

At Rivets Online, your privacy is important to us. We comply with the Protection of Personal Information Act (POPIA) and other applicable South African data protection laws.

  1. Information We Collect
  • Personal details (name, email, contact number, shipping address).
  • Payment and transaction details.
  • Website usage data (via cookies & analytics).
  1. How We Use Your Information
  • To process and deliver your orders.
  • To communicate updates, promotions, and customer service responses.
  • To improve website functionality and customer experience.
  • To comply with legal and tax obligations.
  1. Sharing of Information

We may share data with:

  • Courier and logistics partners (for delivery).
  • Payment service providers (for secure transactions).
  • Legal or regulatory authorities when required.

We do not sell your data to third parties.

  1. Security

We use industry-standard security measures (SSL encryption, secure payment gateways) to protect your data.

  1. Your Rights

Under POPIA, you may request access, correction, or deletion of your personal data. To exercise these rights, email us at online@rivco.co.za.

  1. Cookies

We use cookies to remember your preferences and improve browsing. You may disable cookies in your browser, but some site features may not work properly.